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University Information Services (Management Information)

As a customer focused organisation our purpose is to provide business information services that underpin the critical management processes used across the collegiate University in research, teaching and administration.

We work strategically with Schools, Faculties, Departments, Colleges and other institutions, in planning and delivering the future Information Service requirements of the University, progressively improving business processes, capabilities and information solutions that meet business needs.

Office Services

Support services for desktop and back-end software and hardware.

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Student Systems

Managing the student journey from online application through to graduation, continuing education and Alumni relations.

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HR Systems

HR Systems for Recruitment, Staff Self-Service, Payroll, Pensions, Staff Benefits and Record Management.

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University Card

Student and staff photo I.D. cards for building access and security identification.

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Research Systems

Research grant pre-application and post-award financial management including REF reporting.

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Services Development

Developing and delivering tailored web-based business solutions throughout the UAS and wider University.

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University Information Services location

Most UIS staff are based in the Roger Needham building on the West University site. Teaching classrooms and user areas, a service desk, a video conferencing suite and the Photography and Illustration Service remain on the New Museums site.

Feedback


UIS welcomes feedback from across Cambridge on topics such as opportunities for future services, and how current offerings can be improved. Please email webmaster@uis.cam.ac.uk or comment on the forum site.

MISD Service Desk

Telephone: 01223 3(32999)
E-mail: misdservicedesk@admin.cam.ac.uk
Hours: 8:30am to 5pm (Monday to Friday)

CamSIS Service Desk

Telephone: 01223 7(64999)
Email: camsishelp@admin.cam.ac.uk
Hours: 8:30am to 5pm (Monday to Friday)

CHRIS Service Desk

Telephone: 01223 7(60999)
Email: chrishelpdesk@admin.cam.ac.uk
Hours: 9am to 5pm (Monday to Friday)

CamTools Service Desk

Email: camtoolshelp@admin.cam.ac.uk
Hours: 9am to 5pm (Monday to Friday)

University Card Office

Telephone: 01223 (7)66908
Email: univcard@admin.cam.ac.uk
Hours: 9am - 1pm and 2pm - 4.30pm (Monday to Friday)

HR Systems Service Desk

Telephone: 01223 (7)60999
Email: chrishelpdesk@admin.cam.ac.uk
Hours: 9am - 1pm and 2pm - 5.00pm (Monday to Friday).

UFS General Service Desk

Telephone: 01223 (7)65999
Email: UFS_enquiries@admin.cam.ac.uk
Hours: 9am - 5pm (Monday to Friday)